FAQ

What is an escape room?

An escape room is a live-action game experience where players enter a themed room and must work together to solve a series of puzzles to complete an objective within the time limit. In The Kronos Initiative, you and your team will have 60 minutes to break into the inventor’s workshop, fix the time machine, and go back in time to prevent a catastrophe.

Will I ACTUALLY be locked in the room?

Since your goal is to complete an objective, not to escape, the room will never be locked and you can leave anytime you like.

Is it scary?

Nope! As long as you aren’t afraid of being lost in time forever.

How many people can play?

The experience is designed for 3-5 players. We don’t recommend playing with only 2 players, but we will allow it. However, 2 player teams must still pay for a 3 player booking. If you have a larger group please get in touch and we will try to accommodate you as best as we can.

Will I be playing with anyone else?

Nope! All of our games are private bookings, so once you book a room for your group, you won’t be paired up with any strangers.

Is there an age limit?

The Spacetime Travel Agency is 14+, however players under 16 must be accompanied by a parent or guardian. Exceptions can be made in certain circumstances; email us at info@spacetimetravelagency.com for details.

***All players under 18 years old will need to bring a waiver filled out by their parent/guardian.***

Can I add more players to my booking at a later date?

Yep! To add more players, there is no need to contact us as long as your group does not exceed 5 total members. Simply bring the additional players and pay for them when you arrive.

How much does it cost?

The experience costs $30-$35 per person depending on the day of the week. Take a look at our booking page for more information.

When should I arrive?

Please arrive exactly at your scheduled time. If you are late, you may not be allowed to play. Since we have multiple groups booked throughout the day, we need to make sure each game starts on time to avoid inconveniencing the following groups. If you are running late, please call to let us know at (707) 827-8221.

How long will the experience last?

Be prepared to spend 80-90 minutes at the venue. This will include an introduction, an hour of gameplay, and a debriefing and photo opportunity.

Where do I park?

Our building has a small designated parking lot. If there are available uncovered spaces, you are welcome to park there. Please do not park in the covered spaces, as these are reserved for the other tenants. If there is no room there, continue south down High Street. There is a public parking lot across from the Veterans Memorial Building that almost always has available spots. There are also charging stations for electric vehicles available in the public lot.

What should I wear?

Wear what you’re comfortable in. You won’t be doing any crazy physical activity, but you WILL be standing for an hour, so wear comfortable shoes.

What if I show up intoxicated?

For your safety, and the safety of the room, we can not allow you to play if you are visibly intoxicated or disorderly. We want you to have a great time, so please don’t make us turn you away.

What is your cancellation and rescheduling policy?

No refund will be provided in the event of booking cancellation or no-show. However, we will allow you to reschedule your booking if you let us know at least 48 hours in advance (less than 48 hours is not enough time for another group to book that time slot). If you need to reschedule a booking, please get in touch as soon as possible.

Do I have to be able to speak English?

Unfortunately, a strong understanding of the language is necessary for some of the puzzles in this room.

I'm pregnant! Can I play?

Congratulations! And yes! Our room has no strenuous physical requirements, with the exception of needing to stand for most of the game (we are willing to help you work around this, however). Please get in touch if you have any questions.

What if I have a mobility impairment?

Our goal is to be as accessible as possible. However, being located in an old concrete building imposes some limits. Please get in touch so that we can make sure the experience will work for you.

Are cell phones permitted?

To protect the secrets contained in the room, we can not allow you to bring phones in with you. However, there is a secure locker in which you may store your belongings.

Do you have restrooms?

We do! Thank goodness.

Do you sell gift cards?

Yep! You clearly have good taste in gifts. You can buy them here.